Client Services

Microchip Pet IDMicrochipping for Your Pet's Safety

A lost pet is a frightening situation with often devastating consequences. This is why the team at Animal Hospital of Ivy Square considers HomeAgain microchip pet identification a fundamental way to protect your pet and an important part of responsible pet ownership. The microchip registers your pet with a unique identification number, which is filed in a database with your contact information. The contact information can be updated any time, and it is important to remember to do so whenever your information changes. If your pet is lost, the microchip can be scanned by animal control officers, at shelters and at veterinary hospitals in the U.S. and in many foreign countries.

HomeAgain membership offers additional benefits such as proactive pet recovery and free access to ASPCA Poison Control. HomeAgain also comes with a number of services useful to pet owners, such as their National Pet Recovery Database, Lost Pet Specialists, Rapid Lost Pet Alerts, Lost Pet Medical Insurance, Travel Assistance for Found Pets, and more.

This safe, reliable and permanent pet identification takes less than 10 seconds to implant and can save you and your pet days, weeks or more of fear and anguish.

Pet Health Insurance

We at Animal Hospital of Ivy Square believe that having pet health insurance coverage is vitally important to ensure that your pet can receive the best care possible, especially if they become ill. There are many insurance policies available on the market these days and you can find a fit for any pet owner. You have policies that include wellness and preventive care along with catastrophic care. You have insurance policies primarily just for catastrophic care or chronic illness. Many companies now offer a sliding scale for the percent of reimbursement or for the deductible, in order to allow for a wider range of choices for your monthly premium. We advise that you do a little homework first and find the policy that works best for you. We also advise to get insurance as soon as possible as there are sometimes waiting periods on certain conditions but once that condition has been cleared, such as an ear infection, after a year waiting period, you can potentially then have that covered if it comes up again. There are many websites that will do a comparison for you. You go in, you select your pet’s breed, age, and what your ideal deductible would be, and then it will go ahead and bring up a comparison list for you. You can also call the companies directly.

Your Veterinary Pharmacy

When it comes to prescription medications, accurate dosage and administration is of the utmost importance. As your pet's prescribing veterinarian, you can trust that when you fill prescriptions at our pharmacy, your pet will receive the right medication, at the right dose, in the right form as quickly as possible. We maintain a complete inventory of pharmaceuticals, vitamins and supplements, shampoos, flea and tick control products and heartworm preventatives. We also carry a full line of prescription diets.

We will provide you with detailed instructions on the medication's use, discuss any side effects or interactions and even give your pet the first dose if possible. You can feel confident all the medications we dispense were obtained from safe, reliable sources and stored under the right conditions, which is not always the case with other online 3rd party pharmacies.

Ensuring you have convenient, timely access to competitively priced medications and other pet care products is an important aspect of our veterinary practice. Refills are easy, too. Simply give us a call at (434) 295-8387 (VETS) to pick up your medication from the clinic or request a refill online. Our online pharmacy is directly linked to our office and all orders will be approved directly by our doctors and the medication is delivered right to your HOME! Auto ship for chronic medications is a great way to ensure that you never run out.


Sometimes providing the best possible care for your pet means seeking the expertise of specialists within specific areas of veterinary medicine. Should it be in the best interest of your pet, we will refer you to one of the many trusted specialists we have worked with both in Virginia and nationwide.

House Call Service for PetsPet Transport & Drop-Off Services

In an effort to make providing great healthcare for your pet as simple and stress-free as possible, we also offer drop off services. This will free you up so that you can run errands or get back to work while the doctor and staff are taking care of your furry family member. The doctor will call after the examination to discuss treatments and make a plan for care. You then return to pick up your pet at your convenience.

We do on occasion offer pet transportation services to and from our animal hospital if you are in a bind and can’t get Fluffy or Fido to the clinic. Call our veterinary office to learn more.

House Calls

To provide you with the most comprehensive veterinary care possible, we offer full-service house calls when the schedule allows. To put it simply, there are times when it is best that you and your pet remain at home, where you both are most relaxed and comfortable, and we come to you.

Certainly the most difficult, though most important, house call we make is when a beloved pet has reached his or her last day. Being at home, surrounded by loving and familiar faces, is a comfort to you and your pet and an important aspect of our veterinary services.

These services may not be available at all times, so please call to see if this would be an option for you.

End-of-Life Planning

For many pet owners, even thinking about their pet's final days is difficult and emotional. Our pets are a part of our family. It is this strong bond, born from years of loyal companionship, that makes this time particularly hard to bear.

We encourage you to talk with our veterinary team about these issues before they become an urgent matter. Find out about the options we offer you, including at-home euthanasia, and cremation, make key decisions ahead of time and ask us to add this information to your pet's record. Taking the time to plan, as challenging as it may be, will lessen the pain and stress for you and your pet.

In the days, weeks, or months leading up to your pet's final day, you can rely on our veterinarians to provide you with the support and information you need to make informed choices each step of the way.

All of us at Animal Hospital of Ivy Square will do our best to help you prepare for these important issues with the compassion and sensitivity they require.